Scotchtown Technology

Privacy Policy

Introduction

Welcome to Scotchtown Technology. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website and use our IT services.

Information We Collect

We may collect the following types of information:

  1. Personal Information:
    • Name, email address, phone number, and other contact details.
    • Payment information, such as credit card details, when you make a purchase.
  2. Technical Information:
    • IP address, browser type, operating system, and other technical details.
    • Information about your visit, including the pages you view, the links you click, and other actions taken on our website.
  3. Usage Information:
    • Information about how you use our services, such as the types of IT support requested and the frequency of use.

How We Use Your Information

We use the information we collect to:

  1. Provide and Improve Our Services:
    • Process transactions and manage your account.
    • Improve our website and services based on your feedback and usage patterns.
  2. Communicate With You:
    • Send you updates, newsletters, and promotional materials.
    • Respond to your inquiries and provide customer support.
  3. Ensure Security:
    • Monitor and protect against fraudulent or unauthorized activity.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  1. Enhance Your Experience:
    • Remember your preferences and settings.
    • Provide personalized content and recommendations.
  2. Analyze Traffic and Usage:
    • Monitor site performance and gather analytics about how visitors use our website.

Your Choices

You have the following options regarding your information:

  1. Access and Update:
    • You can access and update your personal information by contacting us.
  2. Opt-Out:
    • You can opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails.
  3. Cookie Preferences:
    • You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.

Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: