Voice Over IP (VoIP)
Your Office Smart Phone, Reinvented in the Cloud
Welcome to the Future of Advanced Communications
Are you searching for a cost-effective solution that doesn’t skimp on features or support? Look no further. Scotchtown Technology delivers an all-inclusive VoIP package designed to meet your business needs without the hidden fees. Our dedicated U.S.-based technical support team is always available to ensure your business communications are seamless and reliable.
At Scotchtown Technology, we specialize in advanced VoIP business solutions, offering seamless integration for call centers, small offices, and large enterprises. These solutions include features such as call routing, call recording, and real-time monitoring, enabling your team to work smarter, not harder. Leveraging cutting-edge technology and expert support, we are committed to providing a communication system you can depend on.
Why Choose Scotchtown Technology?
We harness the power of cloud computing through platforms like Amazon Web Services and Digital Ocean. This ensures high availability, scalability, and redundancy in our hosting solutions. Every business is unique, so our solutions are fully customizable to fit your specific requirements—whether you need a simple setup for voice calls or a nationwide unified communications deployment. Our priority is to collaborate with you to deliver a solution that matches your needs and budget.
Key Features
- Tech SupportAccess our dedicated help desk for IT support Monday through Friday, 8:00 AM to 5:00 PM.
- Presence MonitoringSave time by avoiding unnecessary call transfers. See real-time statuses such as who is on a call, away, or available.
- Fax and Voicemail to Email Receive faxes directly to your email in PDF format. Listen to or archive voicemails conveniently from your inbox.
- Online CollaborationHost meetings, video conferences, and chats, or share your PC desktop screen, all through an easy-to-use online platform.
- Comprehensive ReportingGenerate call logs, detailed usage reports, and integrate seamlessly with popular CRM systems.
Enhance Customer Service with Advanced Tools
Elevate customer service by integrating your phone system with CRM tools like MS Exchange, Salesforce, and Microsoft Dynamics. This integration provides real-time caller information, allowing your team to personalize interactions and improve response times. Call logging further supports your operations by tracking key details such as call duration, date, and the caller’s identity
The Future of Communication Starts Here
Scotchtown Technology is your partner in modernizing business communication. Let us help you create a customized, scalable solution that’s reliable and tailored to your goals. Start today and unlock the potential of VoIP for your organization.
